The Left Coast Trailers Order Update / Cancellation

This policy governs the procedures and guidelines for updating and canceling orders placed on the Left Coast Trailers website. By placing an order with us, you agree to abide by the terms outlined herein.

1. Order Updates:

1. Change Requests: If you need to update or modify your order after it has been placed, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, but please note that order updates are subject to availability and may incur additional charges.
2. Shipping Address Changes: Changes to shipping addresses must be communicated to us before the order is dispatched. We cannot guarantee that address changes requested after shipment will be successful, and any additional fees incurred due to address changes will be the responsibility of the customer.

2. Order Cancellations:

1. Cancellation Window: You may cancel your order within 24 hours of placing it without incurring any cancellation fees. Orders canceled after this time may be subject to cancellation fees, depending on the stage of processing.
2. Cancellation Fees: Orders canceled after the initial 24-hour window may be subject to a cancellation fee, which will be deducted from any refund issued. The cancellation fee will vary depending on the stage of processing and the type of product ordered.

3. Refunds:

1. Refund Processing: Refunds for canceled orders will be processed within [number] business days of the cancellation request. Refunds will be issued to the original payment method used for the purchase.
2. Partial Refunds: If only a portion of an order is canceled, the refund amount will be adjusted accordingly, taking into account any applicable cancellation fees.

4. Exceptions:

1. Custom Orders: Orders for custom-built trailers or specialized equipment may be subject to different cancellation policies, as outlined at the time of purchase.
2. Promotional Orders: Orders placed during promotional periods or with special discounts may be subject to specific cancellation terms, as communicated in the promotional offer.

5. Contact Us:

If you need to update or cancel an order, or if you have any questions regarding our order update and cancellation policy, please contact our customer service team at:

Left Coast Trailers

8011 Lone Tree Way,

Brentwood, CA, 94513

Email: sales@leftcoasttrailers.com

Phone: 925-489-9644

By placing an order with Left Coast Trailers, you acknowledge that you have read, understood, and agreed to be bound by this order update and cancellation policy. We reserve the right to amend or update this policy at any time without prior notice.