Replacement Policy
The Left Coast Trailers Replacement Policy
At LeftCoastTrailers, we are dedicated to providing you with superior products and ensuring your satisfaction with every purchase. Our Replacement Policy for Parts underscores this commitment, offering clarity and support should you encounter any issues with the components of our trailers.
1. Coverage:
Our Replacement Policy for Parts covers any defects in materials or workmanship that may arise within the specified warranty period. This includes, but is not limited to:
- Malfunctioning components.
- Damaged parts upon delivery.
- Defective parts discovered during normal use.
2.Warranty Period:
The warranty period varies depending on the trailer model and component. Please refer to the specific product documentation or contact our customer service team for details regarding the warranty duration applicable to your purchase.
3. Claims Process:
Should you encounter any issues covered by our Replacement Policy for Parts, please follow these steps to initiate a replacement claim:
- Contact Us: If you encounter any issues covered by our Replacement Policy for Parts, please don’t hesitate to reach out to our dedicated customer service team. You can contact us via:
- Phone: 9254899644
- Email: sales@leftcoasttrailers.com
When contacting us, please provide the following details:
- Your order number
- A description of the problem or issue you’re experiencing
Our customer service representatives are available to assist you and facilitate the resolution process promptly.
- Evaluation: Our team will review your claim and may request additional information or documentation to assess the situation thoroughly.
Resolution: Upon approval of your claim, we will promptly arrange for the replacement of the affected part(s). Replacement parts will be provided at no additional cost to you.
4. Exclusions
While our Replacement Policy for Parts is designed to provide comprehensive coverage, certain circumstances may fall outside its scope. Exclusions may include:
- Damage caused by misuse, negligence, or improper installation
- Normal wear and tear
- Unauthorized modifications or repairs
5. Customer Satisfaction Guarantee
At LeftCoastTrailers, your satisfaction is paramount. If you have any questions or concerns regarding our Replacement Policy for Parts, please don’t hesitate to contact us. We are committed to ensuring that you receive the assistance and support you need to fully enjoy our trailers.